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Jo Owen, How to Manage Your Boss
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1. Welcome
2. How to Manage Your Boss
3. Today's menu - Find the right boss
4. We will draw on original research
5. Who is the right boss?
6. Finding the right boss and right assignment: the Thai tapioca test
7. Following: dining with the devil
8. Moving on: the grass is greener the other side of the hill
9. Today's menu - What bosses really want
10. Forget your evaluation systems, for a moment
11. Expectations of what makes a good leader change by level
12. Satisfaction with leaders against these key criteria is mixed, at best
13. Good relationships with bosses are built on mutual trust
14. Making sense of the trust equation
15. A survivalist alternative to the trust equation
16. Today's menu - Career limiting moves
17. How to get fired
18. Questions - Moments of truth
19. Typical moments of truth
20. Saying no to the boss without saying no: welcome to the cheese shop game
21. Giving bad news
22. Receiving feedback from the boss
23. Giving feedback to the boss: extreme coaching
24. Today's menu - Concluding principles
25. Some principles remain constant
26. Questions and Answers
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