Jo Owen, How to Manage Your Boss
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- 1. Welcome
- 2. How to Manage Your Boss
- 3. Today's menu - Find the right boss
- 4. We will draw on original research
- 5. Who is the right boss?
- 6. Finding the right boss and right assignment: the Thai tapioca test
- 7. Following: dining with the devil
- 8. Moving on: the grass is greener the other side of the hill
- 9. Today's menu - What bosses really want
- 10. Forget your evaluation systems, for a moment
- 11. Expectations of what makes a good leader change by level
- 12. Satisfaction with leaders against these key criteria is mixed, at best
- 13. Good relationships with bosses are built on mutual trust
- 14. Making sense of the trust equation
- 15. A survivalist alternative to the trust equation
- 16. Today's menu - Career limiting moves
- 17. How to get fired
- 18. Questions - Moments of truth
- 19. Typical moments of truth
- 20. Saying no to the boss without saying no: welcome to the cheese shop game
- 21. Giving bad news
- 22. Receiving feedback from the boss
- 23. Giving feedback to the boss: extreme coaching
- 24. Today's menu - Concluding principles
- 25. Some principles remain constant
- 26. Questions and Answers
